Customer was on site last weekend reported the fault today the 27th,

Could be faulty cable - Customer sent photos showing everything is connected ok. Will be onsite until this coming thursday.

Also mentioned that they reset the router

- Maybe need to change to 60G as per previous ticket

Hi I want to inform you that we will be changing our caravan to another one. The change will take place in the week after the caravan park closes for the season. The caravan park closes after Halloween weekend. It is Site D22, Golden Sands Caravan Park, Benone. We are actually taking possession of my father-in-law’s caravan after the passing last year of my mother-in-law. Their caravan is a couple of rows over from our present caravan, it will be moving to our site D22. So the new caravan is there should you wish to do anything prior to the site closing? If you could let us know how much it will be to change over your equipment. 07803592853

Paul has upgraded the customer router to new N Cube. He has also replaced faulty dish with reconditioned dish

📝 Cube needs configured

NO one in caravan to run thru some checks Cable is running as normal - I rang Hazel back and no answer to left voicemail

Buffers intermittently at the weekend- no one currently in caravan to get pics etc investigating - B2

📝 Cable ok - running at 100Mpbs - - - - - - Dish ok- - signal-strength: -39dBm signal-strength-ch0: -40dBm signal-strength-ch1: -44dBm tx-signal-strength: -53dBm tx-signal-strength-ch0: -55dBm tx-signal-strength-ch1: -57dBm noise-floor: -106dBm

60ghz dropping from TB to hill

requires new 60ghz on pole at electric box

📝 Customer rang and asked could we check their upload speed a sits running at 0.3Mbps - ---------------B2 05/10/26